What to expect
From your first consultation to the weeks following treatment, your NeoGen experience is tailored around you, your skin and the results you want to achieve.
Your practitioner will recommend the right treatment approach for you, including the energy level, number of treatments and expected recovery time.
Your NeoGen treatment, step by step
Your consultation
It starts with a conversation. Your practitioner will assess your skin, talk through what you’d like to achieve and decide whether NeoGen is right for you.
They’ll then recommend a treatment plan tailored to your skin and your expectations around results and recovery.
Your treatment
Your practitioner delivers controlled pulses of nitrogen plasma to the treatment area.
NeoGen’s adjustable energy levels mean treatments can be tailored to different goals, from lower-energy treatments with less recovery time to higher-energy treatments designed for deeper remodelling.
Your recovery
What happens next depends on the treatment you’ve had. Lower-energy treatments are designed around less recovery time, while higher-energy treatments involve a more significant healing process.
Your practitioner will explain exactly what to expect and how to look after your skin.
Your results
NeoGen works by stimulating regeneration within the skin, so results develop as the skin remodels and produces new collagen and elastin.
Depending on your treatment plan, you may have a single treatment or a course of treatments designed to build results progressively.
Find out what Shirley has to say about NeoGen
Shirley Ballas chose NeoGen with Dr Johanna Ward to target areas of discolouration and improve the overall tone of her skin.
What happens after a NeoGen treatment?
Recovery and downtime
Recovery varies depending on the treatment approach your practitioner recommends.
NeoGen’s energy output can be tailored to treatment goals and expectations around recovery. Lower-energy treatments can be delivered as a course with less recovery time, while higher-energy treatments create a greater thermal effect and require more recovery.
Your practitioner will explain what is appropriate for you before treatment.


Looking after your skin
Your practitioner will give you aftercare advice based on the treatment you’ve received.
Because NeoGen leaves the outer layer of the skin intact during treatment, it acts as a natural dressing while the new epidermis forms beneath it.
Follow the advice from your practitioner and give your skin the time it needs to complete its natural regenerative process.
When will I see results?
NeoGen is a regenerative treatment, so the story doesn’t end when you leave the clinic.
The controlled thermal effect stimulates remodelling within the dermis and the production of collagen and elastin. Your results therefore develop as this regenerative process continues.
Your practitioner can explain what to expect from your individual treatment plan and when they’ll want to see you again.

what does neogen treat?
Treat your skin concerns with NeoGen
From common lines and wrinkles, to skin laxity, scarring and sun damage. NeoGen’s advanced technology regenerates skin across the face and body, with specific treatments tailored to your skin and your goals.
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Before
Acne Scarring
Target acne scars with regenerative nitrogen plasma technology. NeoGen stimulates remodelling within the skin to improve texture and support smoother, healthier-looking skin over time.
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Before
Neck & Jawline
NeoGen has been clinically proven to improve skin laxity. Real-world results also demonstrate tighter-looking skin and more defined jawlines following treatment.
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Pigmentation
NeoGen helps regenerate and resurface your skin, supporting a clearer, more even-looking complexion and healthier-looking skin.
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Under Eye
Lines, wrinkles and skin laxity around the eye area
Frequently asked questions on NeoGen
The experience varies according to the energy level and area being treated. Your practitioner will talk you through what to expect from your specific treatment before you begin.
Treatment time depends on the area being treated and your individual treatment plan. Your practitioner can give you a more accurate indication during your consultation.
It depends on the type and energy level of your treatment. NeoGen can be tailored from lower-energy treatments with less recovery time to higher-energy treatments that require a longer healing period.
This will depend on the treatment you’ve had. Your practitioner will explain the expected response and recovery process before treatment so you know what to expect.
NeoGen treatment plans can range from a single treatment to a course of lower-energy treatments. The right approach depends on your skin, treatment goals and the results you’re looking for.
NeoGen stimulates a regenerative response within the skin, including collagen and elastin production. This means results develop as the skin remodels following treatment.
Aftercare varies according to your treatment. Your NeoGen practitioner will give you clear instructions on caring for your skin during recovery.
Your practitioner will assess your skin, medical history and treatment goals during your consultation to establish whether NeoGen is an appropriate option for you.
Ready to take the next step?
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