Your NeoGen journey
From your first day with NeoGen, we’re here to help you build confidence, launch successfully and grow, with clinical, technical and marketing support at every step.
Support that goes beyond the technology
Your NeoGen journey is backed by a team committed to helping you get the most from your device, clinically, commercially and confidently.
Launch your NeoGen
Start strong with support to introduce NeoGen to your clinic and your clients, including launch activity designed to build awareness and interest from day one.
Build demand
Access marketing support, digital assets and resources to help you promote NeoGen, communicate its benefits and turn interest into treatment bookings.
Grow with confidence
Get ongoing clinical and technical support from a team that understands the technology, alongside training and guidance to help you deliver NeoGen effectively.
Stay connected with NeoGen Pulse
Keep learning, sharing and developing through NeoGen Pulse, bringing together resources, support and the wider NeoGen practitioner community.
Launch
Start strong
We’ll help you prepare to introduce NeoGen to your clients and make your launch count. From training your team to supporting launch activity and providing marketing materials, you’ll have the tools to start conversations, build interest and create momentum around your new treatment from the outset.
Marketing
Turn awareness into demand
You’ll receive physical marketing materials to use in your clinic, plus digital assets for your social media and marketing channels. Your clinic will also feature on the NeoGen Clinic Finder, helping people already searching for NeoGen find you.
And your own activity is supported by wider NeoGen brand marketing, including national campaigns, PR, partnerships and influencer activity designed to build awareness and demand.
Clinical and technical support
Expertise when you need it
Your support continues long after installation. Our training helps you build confidence with NeoGen, while our UK-based team is on hand when you need technical assistance. You’ll also have opportunities to connect with other practitioners, share experiences and continue developing your knowledge as you deliver more treatments.
NeoGen Pulse
Stay connected. Keep learning.
We are just about to launch NeoGen Pulse – designed to provide ongoing support, learning and connection within reach. It’s a space designed to help you get more from NeoGen over time, accessing useful resources, staying connected with the NeoGen community and building the knowledge and confidence that can help you grow treatment demand in your clinic.