Expert support, whenever you need it
From your first treatments to ongoing clinical and technical support, our experienced team is here to help you use NeoGen with confidence and get the most from your system.
Building confidence from day one
Every NeoGen device package includes two full days of on-site training for up to five members of your team, followed by an additional follow-up session.
Training, community and service
It’s designed to give your team the knowledge and practical experience they need to start delivering NeoGen treatments confidently.
And the support continues once you begin treating. You’ll become part of the wider NeoGen practitioner community, with access to practitioner WhatsApp groups and community events where knowledge and experience can be shared.
On the technical side, our UK-based service team is on hand when you need assistance, with warranty cover included and competitively priced annual servicing available to help keep your NeoGen system performing at its best.
Here for the journey
As your experience with NeoGen grows, we’re here to support you. From follow-up training and shared practitioner knowledge to technical assistance and servicing, you’ll have access to people who understand the technology and can help you get the most from it.
Because our relationship doesn’t end when your NeoGen device arrives.